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Testimonials

Here is what some of our customers have to say about our software and service:

"We needed a solution that could monitor our multi-vendor, multi-technology platform. Being a hosted switching provider, NewCore also had the requirement of partitioning performance data in order to provide our customers with performance reports for their respective cell sites. Telsasoft allowed us to deliver this service quickly and in an easy-to-use, scalable solution. The Telsasoft tools give us the visibility we need and we are very happy with the product and their customer service."
– Albert Kangas, General Manager and COO, NewCore Wireless


" We rely on Telsasoft alarm and performance management products to view our network problems and trends. They are vital to our network operations and are simple to use. The product support staff is knowledgeable and quite flexible when new product needs or issues arise."
– Troy Reynolds, Manager, Wireless Switch Operations, Bluegrass Cellular


"I have worked with several different statistics reporting and monitoring tools in my career with Telsasoft's OpsAlert being the most recent; I have found Telsasoft's greatest strength to be their flexibility. I have never heard the words "No" or "Can't" from the staff at Telsasoft. They have responded swiftly and exceeded expectations on every request I have made of them. This on top of an intuitive user interface and the statistical accuracy our organization relies on has made it easy for me to recommend Teslasoft to industry colleagues.”
– Nathan G. Sutter, RF Engineer, Nex-Tech Wireless


" I really appreciate the good customer service that I receive from you folks. We have built our business on customer service and products like yours will only help us to improve our service to our customers."
– Gerald Robinette, Appalachian Wireless


“You guys are ALWAYS so helpful, professional, knowledgeable, and kind to our Pioneer Team! I do not think I have ever called and asked for a feature or report that you couldn't deliver!
Your turn around time is amazing! Great---Great---Great Company to work with! Thank you for all that you do and for always being available to us! … You guys ROCK!”
–Melissa Ray, Pioneer Telephone Coorperative Inc.


…TecAlert is the lifeblood for the on-call individual across all services.
–Dustin Damour, Plateau Wireless


" Telsasoft provides a great value for the rural carrier. I feel that the Telsasoft alarm and performance server saves me an entire FTE in my department.

" We can easily spot trends in performance at our sites. The flexibility in the alarming module allows us to customize our on-call call out procedures saving us time and money."
– Griff Griffin, Technical Operations Manager, West Central Wireless


"Cellular One needed a cost effective solution for Network Performance Monitoring, Alarm Notification and Trouble Ticket Resolution. After reviewing several alternatives, the Telsasoft suite of software modules provided the solution that meets our needs. We continue to enhance our performance and improve the customer experience with the Telsasoft product."
– Michael F. Metcalf Sr., Executive Director-Operations, MTPCS.


" We have been using Telsasoft products for several years now. The view we get into our wireless network troubles and trends is very clear.

" Telsasoft has done a fantastic job of translating operational measurements from our Nortel equipment and making them available in layman's terms. The translated information and graphs are just what managers like to see. This is done in near real-time.

" The alarm system has enabled technicians to act as Net Ops Centers and monitor not only alarms but the operational measurements anywhere they have Internet access.

" TecAlert has also cut deeply into our 'windshield time' by providing better information to troubleshoot service issues. OpsAlert's reports have been invaluable in providing quick information on everything from CDRs to channel element capacity.

" The support from Telsasoft is one of a kind. The support team must be psychic. The remote monitoring they do and the time difference between our locations have allowed them to become aware of and repair issues before we start our day. They are very quick to respond to calls and questions also."
– George Swallows, MTA Wireless

customers

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