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Testimonials
Here is what some of our customers have to say about our software and service:
" We have been using Telsasoft products for several years now. The view we get into our wireless network troubles and trends is very clear.
" Telsasoft has done a fantastic job of translating operational measurements from our Nortel equipment and making them available in layman's terms. The translated information and graphs are just what managers like to see. This is done in near real-time.
" The alarm system has enabled technicians to act as Net Ops Centers and monitor not only alarms but the operational measurements anywhere they have Internet access.
" TecAlert has also cut deeply into our 'windshield time' by providing better information to troubleshoot service issues. OpsAlert's reports have been invaluable in providing quick information on everything from CDRs to channel element capacity.
" The support from Telsasoft is one of a kind. The support team must be
psychic. The remote monitoring they do and the time difference between
our locations have allowed them to become aware of and repair issues
before we start our day. They are very quick to respond to calls and
questions also."
– George Swallows, MTA Wireless
" We rely on Telsasoft alarm and performance management products to view our
network problems and trends. They are vital to our network operations
and are simple to use. The product support staff is knowledgeable and
quite flexible when new product needs or issues arise."
– Troy Reynolds, Manager, Wireless Switch Operations, Bluegrass Cellular
" We have Telsasoft's software TecAlert and OpsAlert. I have been impressed
with both for their ease of use and simple layout. The Telsasoft team
has been very helpful in the installation and follow-on support. I would
recommend Telsasoft to anyone."
– Jim Tidmore, Long Lines Wireless, Wireless Network Operations Manager
" I really appreciate the good customer service that I receive from
you folks. We have built our business on customer service and products
like yours will only help us to improve our service to our customers."
– Gerald Robinette, Appalachian Wireless
" I would just like to say that the TecAlert and the OpsAlert products
are rock solid. And the technical assistance is as good as any in
the industry. Keep up the good work."
– Dan Hooper, The Brazos Companies
" Telsasoft provides a great value for the rural carrier. I feel that the Telsasoft alarm and performance server saves me an entire FTE in my department.
" We can easily spot trends in performance at our sites. The flexibility
in the alarming module allows us to customize our on-call call out
procedures saving us time and money."
– Griff Griffin, Technical Operations Manager, West Central Wireless
"Cellular One needed a cost effective solution for Network Performance Monitoring,
Alarm Notification and Trouble Ticket Resolution. After reviewing several alternatives,
the Telsasoft suite of software modules provided the solution that meets our needs.
We continue to enhance our performance and improve the customer experience with the Telsasoft product."
– Michael F. Metcalf Sr., Executive Director-Operations, MTPCS.
Interested in working with us? Current customer in need of assistance? Please contact us.